Pauline Snow - Victory Primary School, Southwark
Victory Primary School are amazed at how quickly Wauton Samuel resolve hardware and network problems
Victory Primary School in the London Borough of Southwark are really pleased that they switched their
hardware and software support to Wauton Samuel. Wauton Samuel looks after the entire school network
of PC’s, servers and printers, servicing both hardware and software. Pauline Snow, the school’s admin
officer said, “The service is fantastic, we are amazed at how quickly things are dealt with and that
we are able to talk to our technician. They visit us regularly and deal with any issues we have swiftly,
we no longer feel left high and dry.” She is especially pleased with being able to fax the technician a
list of jobs which are then dealt with promptly and competently.
For schools, ICT is an essential tool both in the classroom and office, but all too often staff’s
ability to use it is hampered by poor supplier service and so valuable time is taken up with the chasing
of support staff.
Pauline cites the main factor that led Victory to choose Wauton Samuel to provide hardware support over
its competitors as their excellent reputation for client service. She says that Wauton Samuel have
excelled in all aspects of their service and believes that Wauton Samuel represent “real value for
money for the school”.