About Wauton Samuel

Wauton Samuel provide a wide range of ICT services to clients in the education sector. We develop market leading software which allows our clients to harness data to support the delivery of the best quality education to their pupils. It also allows schools to free up their staff make optimal use of their precious resources.

We also supply other ICT related services, such as support for hardware and networks. This means that we can act as a one-stop shop to meet schools’ ICT related requirements.

We provide professional and sensitive support to our clients. This enables the school community to gain the maximum possible benefit from their relationship with our company. Key to our success is the close partnership we have with our clients, whose requirements drive the development of the software.

You can view our Case Studies and Client Satisfaction Statistics to see what our clients think of our service.

We are known for our reliable and flexible approach. We have an enviable reputation amongst our clients for providing robust solutions which meet, and often exceed, their needs and expectations. This is a direct result of our staff’s expert knowledge of the education sector and their ability to understand the needs of our clients.

Wauton Samuel also supply data consultancy and analysis services to Local Authorities and other Education related organisations. For example: we have be contracted by New Cross Gate NDC (New Deal for Communities) to undertake a five year study to monitor and demonstrate the impact of their interventions project; we analyse absence patterns for local authorities by many factors including postcode and day of the week.

PASAPP® (Pupil Administration System)

PASAPP is a pupil administration system whose development has been driven by the needs of the schools which use it. As well as recording pupils' details, it includes modules covering Applications, Assessments, Attendance, Dinner Registration, Employees, Mentoring, SEN and Reports To Parents. There is a module covering data returns such as School Census and the CTF as well as the production of custom returns to Local Authorities.

The finance module is fully compliant with the requirements of Consistent Financial Reporting. It is a flexible and powerful tool to help you set, monitor and report all aspects of the school budget.

We offer a Service Level Agreement to cover the maintenance of your networks, computer hardware and system software. The offer is open to any school which uses our software whether they have an SLA or a licence agreement.

Some schools have asked that we make regular visits (weekly, monthly, termly, etc) to check that everything is working OK. Others want to be able to call us out when they have a problem. We are happy to discuss any combination of the two.

We have over the years grown a good experience in website design and maintenance, if you're interested in us creating a standards compliant, user friendly (and disability accessible site for your school then please get in contact with us. For an example of our recent work you can view Mill House Barn which shows our skills in design and development with ASP.Net 2.0.

Wauton Samuel provide flexible training programmes for schools to help our clients get the most from both our pupil administration and finance software. Visit our training page to view feedback on some of our most recent training sessions and for information on upcoming group training events.

To ensure our clients obtain the best possible service we regularly commission independent consultants to survey our clients and ask how they rate the service they are currently receiving. Click the link below to see the latest results.

Telephone Support at Wauton Samuel relies on the efficient handling of phone calls and client queries. The following page documents statistics on our telephone system usage and shows that even in the busiest of periods, such as PLASC, we are able to meet the high standards that we set.