Network Administration and Support - Service

Whether it's setting up a new server and domain to day to day technical enquiries, Wauton Samuel have the experience to support your organisation. Our Service Level Agreement can be used flexibly by clients to help support their network, giving them the peace of mind that their network is in safe hands. We are able to provide advice about purchases and even provide hardware and software with good value for money and install any hardware with requested software installed. Our experience with Windows Server will let you get the most out of your network and provide excellent levels of security.

Services:

• Telephone Support
• Loading Software
• Installing new peripherals such as printers and scanners
• Trouble Shooting Problems
• Improvements and Updates
• Installing new computers on your network
• Recabling
• Installing New Servers
• Configuring your network so that it runs at its optimal level
• Setting up user profiles and making sure that everything is secure
• Advice and support with the pruchase of new hardware and software.
• Helping plan for the future
• Liasing with third party suppliers
• Temporary loan of equiptment
• Training in the use of hardware and system software
• Regular health checks to cover: Backups, Anti virus software, Spyware, Software updates, Security against hackers